Questions? We've Got Answers.

WeTalk is a social communication platform that helps you discover new people and connect through real-time chat, audio and video conversations.

Download the WeTalk app, create your account and complete your profile. Once your account is ready, you can explore available profiles and use supported communication features.

WeTalk is designed with a mobile-first experience. You can download the user application through the supported app distribution platform.

WeTalk allows you to explore available profiles and discover people you may want to connect with. The profiles and discovery options shown to you may depend on available platform features and your preferences.

Yes. You can manage the profile information and content that WeTalk makes available for editing through your account.

Where these controls are available, you can use the relevant block or report functionality to manage unwanted interactions. You can also contact support when you need help with a safety-related issue.

Depending on the features available to your account, WeTalk supports real-time text chat, audio calls and video calls.

WeTalk provides in-platform communication features, so you should not need to share personal contact details simply to communicate through supported WeTalk features.

Stop the interaction and use the available block or report options. For serious issues, contact WeTalk support with relevant details so the issue can be reviewed.

Coins are virtual credits that may be used for eligible paid interactions or features within WeTalk.

User coins are intended for use within the WeTalk platform and are not presented as a general-purpose cash balance. Any separate host earnings or withdrawal system is governed by the applicable host program rules.

First allow the payment system time to complete the transaction. If the payment was successfully charged but the purchased entitlement was not delivered, contact support with your transaction ID and payment details so the transaction can be reviewed.

You can read the complete Refund Policy for information about failed transactions, duplicate payments and refund requests.

The Host Program is designed for eligible individuals who want to participate in the WeTalk platform and engage with users through supported communication features.

You can submit an application through the Host Program section. Eligibility, verification and onboarding requirements may apply before participation is approved.

Eligible hosts may receive earnings according to the applicable Host Program rules, verification requirements, transaction records and withdrawal conditions.

Specific earning or withdrawal conditions may depend on the host's account and applicable program terms.

The Agency Program is designed for eligible partners who want to manage and grow a network of participating hosts within the WeTalk ecosystem.

You can submit an agency application through the available Agency Program channel. We may review the application and request additional information before approval.

No participation should be considered confirmed until the applicable onboarding and approval process has been completed.

Never share passwords, OTPs, PINs, CVV numbers, banking credentials, payment passwords or other sensitive authentication information with another user.

Stop communicating with the person, do not send money or sensitive information, use the available reporting/blocking functionality and contact WeTalk support with relevant details.

Any offline meeting is your own decision and responsibility. If you choose to meet someone, use sensible safety precautions, tell someone you trust and choose a public location.

You can contact the WeTalk support team through the Contact page and provide the relevant account or transaction details.

You can read the complete Privacy Policy to understand how WeTalk handles personal information.

You can review the complete Terms of Service for the rules governing use of WeTalk.

Visit our Contact page to submit your support request.

You can also email us at help@wetalk.com.