Your Privacy Matters.

1. Introduction

Welcome to WeTalk. We provide a social communication platform designed to help people discover new connections and communicate through chat, audio and video interactions.

This Privacy Policy describes the types of information we may collect when you access or use our services, how that information may be used, and the choices available to you regarding your information.

By creating an account or using WeTalk, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you use our platform, we may collect the following categories of information.

2.1 Account Information

• Name or display name.
• Email address.
• Phone number, where provided.
• Login and authentication information.
• Account preferences and settings.

2.2 Profile Information

You may choose to provide information that appears on your WeTalk profile, including profile photographs, biography, interests, location information and other details you choose to make available to other users.

2.3 Communication Information

When you use communication features, information associated with your interactions may be processed to provide and maintain those features.

• Chat and messaging activity.
• Audio and video call information.
• Conversation metadata such as participants and timestamps.
• Reports, blocks and other safety-related actions.

2.4 Device and Technical Information

We may automatically receive certain technical information when you use the website or application, including device type, operating system, application version, IP address, browser information, network information and diagnostic information.

2.5 Usage Information

We may collect information about how you interact with our services, including pages or features accessed, session information, preferences and general usage patterns.

3. How We Use Your Information

Information collected through WeTalk may be used for purposes including:

• Creating and maintaining your account.
• Providing chat, audio and video communication features.
• Helping users discover profiles and connections.
• Processing purchases, coins and other transactions.
• Providing customer support.
• Detecting fraud, abuse and suspicious activity.
• Protecting users and maintaining platform safety.
• Improving application performance and reliability.
• Understanding feature usage and platform engagement.
• Sending important service-related notifications.
• Complying with applicable legal obligations.

We may also use aggregated or otherwise appropriately de-identified information for analytics, service improvement and business planning.

4. Chat, Audio & Video Communication

WeTalk provides real-time communication features, including text chat, audio calls and video calls. To provide these services, certain technical and communication information must be processed.

Communication features may require access to your device microphone, camera or notifications depending on the feature you choose to use.

You can control many device permissions through your operating system settings. Restricting certain permissions may prevent the associated feature from functioning properly.

Users should understand that information voluntarily shared with another user may be visible or accessible to that person. WeTalk cannot control what another user independently records, screenshots or shares.

5. Payments, Coins & Transactions

WeTalk may provide coin-based or other paid interactions within the platform.

When you purchase coins, subscriptions or other paid services, payment processing may be handled by third-party payment providers or app-store payment systems.

WeTalk may receive transaction-related information such as transaction identifiers, payment status, purchase amount and related account information.

We do not need to store your complete payment card credentials when payment processing is handled by an authorized third-party payment provider.

6. Hosts & Agency Program

WeTalk may provide programs through which eligible hosts or agencies can participate in the platform.

Depending on the program and applicable requirements, additional information may be requested for account verification, onboarding, earnings management, compliance and support.

Where required for payments or withdrawals, we may process relevant financial or identity information necessary to complete the applicable transaction or verification process.

7. When We May Share Information

We do not treat your personal information as a public resource. Information may be shared when reasonably necessary to operate and protect the service.

7.1 Service Providers

We may work with trusted third-party providers for hosting, cloud infrastructure, analytics, payment processing, communications, customer support, security and other operational services.

7.2 Legal Requirements

We may disclose information where required by applicable law, regulation, legal process or a lawful request from an authorized authority.

7.3 Safety and Security

Information may be used or disclosed when reasonably necessary to investigate fraud, abuse, security incidents, violations of our terms, or threats to users or the platform.

7.4 Business Transfers

If WeTalk undergoes a merger, acquisition, restructuring, financing or sale of assets, information may be transferred as part of that transaction, subject to applicable legal requirements.

8. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, misuse, alteration, disclosure or destruction.

Security measures may include access controls, authentication mechanisms, encrypted connections, monitoring and other appropriate safeguards.

However, no online service or method of electronic transmission can be guaranteed to be completely secure. Users should also take reasonable steps to protect their account credentials and devices.

9. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain account records, fulfill legitimate business purposes, resolve disputes, enforce agreements and comply with legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer required, we may delete, anonymize or otherwise securely dispose of it, subject to applicable legal and operational requirements.

10. Your Choices & Rights

Depending on applicable law, you may have rights relating to your personal information, including certain rights to:

• Access information associated with your account.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Manage certain device permissions.
• Control certain communication preferences.
• Close or deactivate your account where available.

Some information may need to be retained where required by law, necessary for security, fraud prevention, dispute resolution or other legitimate purposes.

To make a privacy-related request, please contact our support team using the contact information provided below.

11. Children's Privacy

WeTalk is not intended for individuals who are below the minimum age required to use the service under applicable law.

We do not knowingly seek to collect personal information from children in violation of applicable requirements.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.

12. Cookies & Similar Technologies

Our website may use cookies or similar technologies to maintain functionality, remember preferences, understand usage and improve the user experience.

Your browser may allow you to control or disable certain cookies. Some website functionality may not work correctly if required cookies are disabled.

13. Third-Party Services & Links

WeTalk may integrate with or provide links to third-party services, payment providers, app stores, social platforms or other external websites.

Third-party services operate under their own privacy policies and terms. We encourage users to review those policies before providing information to third-party services.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.

When changes are made, the updated version will be published on this page with a revised “Last Updated” date.

Your continued use of WeTalk after an updated Privacy Policy becomes effective may be subject to the revised policy.

15. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, you can contact the WeTalk support team.